We recognize the immense power of ideas and their potential as vehicles to promote change. To best harness that potential, we utilize inquiry, and robust discussion with the people impacted by the great disparities in our country. We tap into current best practices nationwide and decades of experience to explore how best to assist you and your organization.
Our approach to improving organizational performance and achieving real, sustainable positive outcomes through four basic steps. The firm’s Assessment as Action Improvement Cycle© uses research to drive clear, focused actions. Typical steps include:
1. Defining the Problem
First, we will work with you to help define the challenges. Through our quantitative and qualitative research process, we’ll also help identify your biggest opportunities for improvement.
2. Designing the Solution
With cross-industry expertise, we work with you to design solutions to overcome the challenges that are efficient and effective.
3. Managing Change
As the program is implemented, we’ll be there every step of the way to help you communicate the solution and manage the ups and downs along the way.
4. Measuring and Presenting Results
We believe in the integral relationship between measurement and performance improvement. We’ll not only assist you in determining the most efficient ways to measure results, we will provide new ways to communicate them.